Talk Communications needed consulting advice.  They have a business process that continually changes.  They were frustrated with IT systems in place that did not meet their needs and the high cost required to update their business systems to match. We took time to understood Talk's business, assessed their existing business systems, business process and architected a better long term solution.  

We suggested the best approach would be to deploy a workflow system that allowed for integration into the existing applications they have, to give flexibility and yet retain the investment they have as cost effectively as possible.

Talk was particularly pleased with our results as it gave them the flexibility needed at minimal cost.

Workflow Business Systems?

Projects

The following projects have been developed:

• Assessment of Workflow products including Microsoft Workflow (Windows Workflow part of .NET framework) and recommendation and supply of Singularity Workflow product

• Setup and training of staff in the use and configuration of singularity
• Integration of the existing suite of office applications that run Talk Communications business into Workflow to achieve greater flexibility and re-use of the existing applications
• Small adapter development to allow singularity to integrate completely into existing applications as required
  

Details and Technologies

Outcome

Talk is happy with the result, can adapt the workflow systems setup themselves and generally are able to adapt to the changing requirements of their business as is possible, cost effectively.